Please note: if the order has been over one year since purchase date, please contact us directly, we will try our best to help you and offer life-time technical support.
Cancellation just in 3 Steps:
1. Submit a Request
2. Ship it back based on our return instructions by email.
3. Receive your replacement item (A replacement usually will be shipped out within 2 business days after receiving the return or based on some situation, we can help to send the replacement bulb firstly)